|
|  |
|
| | |
class="fontblack80arial">
Accrediting Council for Independent Colleges and Schools (ACICS)
750 First St., NE, Suite 980
Washington, DC 20002
202-336-6780
Fax: 202-842-2593
E-mail: info@acics.org
www.acics.org
ACICS is an association of accredited career schools training in business and business-related subjects.
 American Financial Services Association (AFSA)
Education Foundation
919 18th St., NW Suite 300
Washington, DC 20006-5517
202-466-8611
Toll free: 888-400-7577
Fax: 202-223-0321
E-mail: info@afsaef.org
www.afsaef.org
The AFSAEF mission is to educate all consumers -- young and old -- about the benefits of responsible money
management so they can make informed financial decisions, understand the credit process, and seek help if
credit problem occur. MoneySKILL® educates young adults on the personal finance concepts in the areas of
income, expenses, assets, liabilities and risk management to empower them to make sound financial
decisions.
Alliance of Automobile Manufacturers
1401 Eye St., NW, Suite 900
Washington, DC 20005
202-326-5500
Fax: 202-326-5598
www.autoalliance.org
The Alliance represents the common interests of its members on a broad range of public policy issues.
Alliance to Save Energy
1850 M St., NW
Washington, DC 20036
202-857-0666
Fax: 202-331-9588
E-mail: info@ase.org
www.ase.org
A nonprofit coalition of business, environmental, government and consumer leaders that promotes energy
efficiency worldwide to achieve a healthier economy, a cleaner environment and greater energy security.
American Apparel & Footware Association
1601 North Kent St., Suite 1200
Arlington, VA 22209
703-524-1864
Toll free: 1-800-520-2262
Fax: 703-522-6741
www.apparelandfootwear.org
Membership: manufacturers of clothing.
American Arbitration Association
1633 Broadway, 10th Floor
New York, NY 10019
Toll free: 1-800-778-7879
www.adr.org
This association is a not-for-profit public service organization committed to the resolution of disputes through
arbitration, mediation, concilation and other voluntary procedures.
American Association of Homes and Services for the
Aging
2519 Connecticut Ave., N.W.
Washington, DC 20008-1520
202-783-2242
Fax: 202-783-2255
E-mail: info@aahsa.org
www.aahsa.org
AAHSA is committed to advancing the vision of healthy, affordable, ethical aging services for America. The
association represents 5,600
mission-driven, not-for-profit nursing homes, continuing care retirement
communities, assisted living and senior housing facilities, and community service organizations.
American Bankers Association
1120 Connecticut Ave., NW
Washington, DC 20036
Toll free: 1-800-226-5377
www.aba.com
The American Bankers Association is the largest banking trade association in the country. It will provide
consumer education materials on request.
American Bar Association
321 N. Clark Street
Chicago, IL 60654-7598
312-988-5000
Fax: 312-988-5528
E-mail: askaba@abanet.org
www.abanet.org
The Bar Association publishes a directory of state and local alternative dispute resolution programs and
provides consumer information on request.
American Council of Life Insurers
101 Constitution Ave. NW, Suite 700
Washington, DC 20001-2133
202-624-2000
www.acli.com
Trade association of over 500 insurance companies that provide life insurance, pensions and annuities, long-
term care, and disability income insurance.
American Fence Associaiton
800 Roosevelt Rd., Bldg C-312
Glen Ellyn, IL 60137
630-942-6598
Toll free: 1-800-822-4342
Fax: 630-790-3095
www.americanfenceassociation.com
Membership: fence contractors, retailers, wholesalers, suppliers and manufacturers.
American Health Care Association
1201 L St., NW
Washington, DC 20005
202-842-4444
Fax: 202-842-3860
www.ahca.org
Membership: state associations of long-term health care facilities and health related businesses. They
advocate for quality care and services for frail, elderly and disabled Americans.
American Institute of Certified Public Accountants
Professional Ethics Division
220 Leigh Farm Road
Durham, NC 27707
919-402-4500
Toll free: 1-888-777-7077 (Ethics Hotline)
Fax: 919-402-4670
E-mail: service@aicpa.org
www.aicpa.org
Membership: State-certified accountants
American Moving and Storage Association (AMSA)
1611 Duke St.
Alexandria, VA 22314
703-683-7410
Toll free: 1-888-849-AMSA
Fax: 703-683-7527
E-mail: info@moving.org
www.moving.org
The professional moving industry’s national trade association offers a wealth of information on its consumer
website, including a new Mover Referral Service. It also sponsors an arbitration service (dispute settlement
program) helping consumers resolve loss and damage claims on interstate moves.
American Orthotic and Prosthetic Association
330 John Carlyle St., Suite 200
Alexandria, VA 22314
571-431-0876 ext. 233
Fax: 571-431-0899
E-mail: info@aopanet.org
www.aopanet.org
The American Orthotic and Prosthetic Association is a national trade association committed to providing high
quality, unprecendented business services and products to O&P professionals. Membership: companies,
suppliers, and affiliates who design, fabricate, fit and supervise the use of orthoses (orthopedic braces) and
prostheses (artificial limbs).
American Pharmacists Association
2215 Constitution Ave., NW
Washington, DC 20037
Toll free: 1-800-237-2742
www.pharmacist.com
The APhA empowers its members to improve medication use and advance patient care through information,
education, and advocacy.
American Society of Travel Agents, Inc.
Consumer Affairs
1101 King St., Suite 200
Alexandria, VA 22314
703-739-2782
Fax: 703-684-8319
E-mail: consumeraffairs@asta.org
www.astanet.com
Membership: travel agents.
America's Health Insurance Plans
601 Pennsylvania Avenue, NW
South Building, Suite 500
Washington, DC 20004
(202) 778-3200
www.ahip.org
America’s Health Insurance Plans (AHIP) is the national association representing nearly 1,300 member
companies providing health insurance coverage to more than 200 million Americans. Our member companies
offer medical insurance, long-term care insurance, disability income insurance, dental insurance,
supplemental insurance, stop-loss insurance and reinsurance to consumers, employers and public
purchasers. AHIP provides a unified voice for the community of health insurance plans. A major policy goal for
our members is to expand access to high quality, affordable coverage to all Americans.
Association of Credit and Collection Professionals
PO Box 390106
Minneapolis, MN 55439-0106
952-915-3922
Fax: 952-926-1624
www.acainternational.org
ACA International is the leading trade association for credit and collection companies.
Education Foundation
P.O. Box 390106
Minneapolis, MN 55439
952-926-6547
Fax: 952-926-1624
E-mail: aca@acainternational.org
www.askdoctordebt.com
ACA International Education Foundation's primary mission is to educate consumers challenged by debt. They
work to inform consumers of their rights when contacted by creditors.
Automotive Recyclers Association
9113 Church St.
Manassas, VA 20110
571-208-0428
Toll free: 1-888-385-1005
Fax: 571-208-0430
www.a-r-a.org
ARA is dedicated to the efficient removal and reuse of automotive parts, and the safe disposal of inoperable
motor vehicles.
Better Hearing Institute (BHI)
1441 I Street NW, Suite 700
Washington, DC 20005
202-449-1100
Toll free: 1-800-327-9355
Fax: 202-216-9646
E-mail: mail@betterhearing.org
www.betterhearing.org
A nonprofit educational organization, BHI informs persons with impaired hearing and the general public about
hearing loss and available help through medicine, surgery, amplification, and other rehabilitation.
Blue Cross and Blue Shield Association
Consumer Affairs
1310 G St., NW
Washington, DC 20005
202-626-4780
Fax: 202-626-4833
www.bluecares.com
Membership: local Blue Cross and Blue Shield plans in the United States, Canada and Jamaica.
BoatU.S. (Boat Owners Association of The United States)
880 South Pickett St.
Alexandria, VA 22304-0730
703-823-9550
703-461-2856
Fax: 703-461-4674
E-mail: consumerprotection@boatus.com
www.boatus.com
my.boatus.com/consumer/database.aspx, Consumer Complaint Database
The Consumer Protection Bureau at BoatU.S. mediates disputes between boat owners and the marine
industry. They maintain the only database of consumer complaints involving boats, marine engines and boat-
related businesses. BoatU.S. also works closely with the U.S. Coast Guard to monitor safety defect
problems.
Career College Association (CCA)
1101 Connecticut Avenue NW, Suite 900
Washington, DC 20036
202-336-6700
Fax: 202-336-6828
E-mail: cca@career.org
www.career.org
Membership: career-specific post secondary education institutions.
The Carpet and Rug Institute
730 College Drive (Zip: 30720)
PO Box 2048
Dalton, GA 30722-2048
706-278-3176
www.carpet-rug.com
Membership: manufacturers of carpets, rugs, and bath mats; suppliers of raw materials and services to the
industry.
Cellular Telecommunications and Internet Association
1400 16th St., NW, Suite 600
202-736-3200
Membership: wireless service providers, manufacturers of wireless devices, and wireless data and internet
companies. The association oversees certification programs to ensure a high standard of quality for wireless
consumers.
ICemetery Consumer Service Council
PO Box 2028
Reston, VA 20195-0028
703-391-8407
Toll free: 1-800-645-7700
Fax: 703-391-8416
www.iccfa.com
The Cemetery Consumer Service Council is an industry-sponsored dispute resolution program. Consumer
information is available.
Certified Financial Planner Board of Standards
1425 K St., NW, Ste. 500
Washington, DC 20005
202-379-2200
Toll free: 1-888-237-6275
Fax: 202-379-2299
E-mail: mail@cfpboard.org
www.cfp.net
Certified Financial Planner Board of Standards is a nonprofit regulatory organization that fosters professional
standards in personal financial planning. The CFP Board works to ensure that the public values, has access
to, and benefits from competent financial planning. The CFP Board certifies financial planners who meet its
requirements by granting use of these marks, CFP « , CERTIFIED FINANCIAL PLANNER TM and CFP (with
flame logo).
Children's Advertising Review Unit
70 West 36th Street, 12th Floor
New York, NY 10018
212-947-5137
Toll free: 866-334-6272 ext.111
E-mail: caru@caru.bbb.org
www.caru.org
CARU handles consumer complaints about truth and accuracy of advertising directed to children under 12
years of age.
Consumer Electronics Association (CEA)
1919 S. Eads Street
Arlington, VA 22202
703-907-7600
Toll free: 1-866-858-1555
Fax: 703-907-7675
E-mail: cea@ce.org
www.ce.org
CEA is the preeminent trade association representing more than 2,000 corporate members involved in the
design, development, manufacturing, distribution and integration of audio, video, mobile electronics, wireless
and landline communications, information technology, home networking, multimedia and accessory products.
Credit Union National Association (CUNA)
PO Box 431
Madison, WI 53701-0431
Toll free: 1-800-356-9655
Fax: 608-231-4263
www.cuna.org
CUNA serves more than 90% of credit unions through credit union leagues in all 50 states and the District of
Columbia. Credit unions are cooperative non-profit financial institutions owned and controlled by members.
Direct Marketing Association DMA)
Department of Corporate Responsibility
1615 L St., NW, Suite 1100
Washington, DC 20036
202-955-5030
Fax: 202-955-0085
E-mail: consumer@the-dma.org
www.DMAchoice.org
The DMA is the trade association for organizations (both commercial and nonprofit) involved in direct
marketing. Its members include organizations that market goods and services directly to consumers using
direct mail, catalogs, the Internet, telemarketing, magazines, newspaper and TV ads. DMA's consumer
website offers consumers options (free of charge) to better manage their mail.
Direct Selling Association (DSA)
1667 K Street, NW
Suite 1100
Washington, DC 20006
202-452-8866
Fax: 202-452-9010
E-mail: info@dsa.org
www.dsa.org
Membership: companies manufacture and distribute goods and services sold directly to consumers using
independent salespeople.
Distance Education and Training Council
1601 18th St., NW, Suite 2
Washington, DC 20009
202-234-5100
Fax: 202-332-1386
www.detc.org
The DETC is a voluntary, non-governmental, educational organization. They operate a nationally recognized
accrediting association that accredits distance education institutions.
Financial Industry Regulatory Authority
(FINRA)
Office of Dispute Resolution
1736 K St., NW
Washington, DC 20006
301-590-6500 (Call Center)
Toll free: 1-800-289-9999 (Broker Check Hotline)
www.finra.org
FINRA is the largest independent regulator for all securities firms doing business in the US. The organization
operates the largest dispute resolution forum in the securities industry for disputes between investors and
securities firms.
Financial Planning Association
4100 E. Mississippi Ave., Suite 400
Denver, CO 80246-3053
Toll free: 1-800-322-4237
Fax: 303-759-0749
E-mail: fpa@fpanet.org
www.fpanet.org
The Financial Planning Association is a leadership and advocacy organization connecting those who provide
the services with consumers they serve. This organization is a resource for the public to find educational
resources and a financial planner who will deliver advice using an ethical, objective, client-centered process.
Food Marketing Institute (FMI)
2345 Crystal Drive, Suite 800
Arlington, VA 22202
202-452-8444
Fax: 202-429-4519
www.fmi.org
FMI conducts programs in research, education, industry relations and public affairs on behalf of grocery
retailers and wholesalers.
Grocery Manufacturers Association
1350 I. St. N.W., Suite 300
Washington, DC 20005
202-639-5900
Toll free: 1-800-355-0983
Fax: 202-639-5932
www.gmaonline.org
Membership: Commercial packers of such food products as fruit, vegetables, meat, poultry, seafood, and
canned, frozen, dehydrated, pickled and other preserved food items.
Insurance Information Institute
Consumer Affairs
110 William St.,
New York, NY 10038
212-346-5500
E-mail: info@iii.org
www.iii.org
The I.I.I. is a nonprofit, communications organization supported by the property/casualty insurance industry.
International Association of Movers
5904 Richmond Hwy.
Suite 404
Alexandria, VA 22303
703-317-9950
Fax: 703-317-9960
E-mail: info@iamovers.org
www.iamovers.org
IAM is a global association of movers and forwarders committed to providing customers with the highest level
of service available. .
Monument Builders of North America
136 S. Keowee Street
Dayton, OH 45402
Toll free: 1-800-233-4472
Fax: 937-222-5794
E-mail: info@monumentbuilders.org
www.monumentbuilders.org
Membership: cemetery monument retailers, manufacturers and wholesalers; bronze manufacturers and
suppliers. Brochures available on request.
Mortgage Bankers Association of America (MBA)
1331 L Street NW
Washington, DC 20005
202-557-2700
www.mbaa.org
The MBA is the national association representing the real estate finance industry, including mortgage banking
firms, commercial banks, life insurance companies, title companies, and savings and loan associations.
Mystery Shopping Providers Association
4230 LBJ Fwy., Suite 414
Dallas, TX 75244
www.mysteryshop.org
The MSPA is the largest professional trade association dedicated to improving service quality using
anonymous resources.
National Advertising Review Council
National Advertising Division
70 West 36th Street - 13th Floor
New York, NY 10018
Toll free: 1-866-334-6272
Fax: 212-705-0136
E-mail: lbean@narc.bbb.org
www.narcpartners.org
www.nadreview.org
NARC fosters truth and accuracy in national advertising through voluntary self-regulation.
National Association of Attorneys General
2030 M Street NW, 8th Floor
Washington, DC 20036
202-326-6000
www.naag.org
National Association of Home Builders
1201 15th St., NW
Washington, DC 20005
202-266-8200
Toll free: 1-800-368-5242
Fax: 202-266-8400
E-mail: info@nahb.com
www.nahb.org
NAHB's mission is to enhance the climate for housing and the building industry.
National Association of Insurance Commissioners (NAIC)
Executive Headquarters
2301 McGee Street, #800
Kansas City, MO 64108
816-842-3600
Toll free: 1-866-470-6242
Fax: 816-783-8175
E-mail: webpost@naic.org
www.naic.org , Organization's
home page
www.InsureUonline.org,
Consumer insurance information
NAIC is the organization of insurance regulators from the 50 states, US territories. The organization helps
insurance regulators facilitate the fair and equitable treatment of insurance consumers and promote
competitive markets.
National Association of Personnel Services (NAPS)
131 Prominence Court, Suite 130
Dawsonville, GA 30534
706-531-0060
Fax: 1-866-739-4750
E-mail: info@recruitinglife.com
www.recruitinglife.com
Membership: Private employment agencies.
National Association of Professional Insurance Agents
400 North Washington St.
Alexandria, VA 22314
703-836-9340
Fax: 703-836-1279
E-mail: piainfo@pianet.org
www.PIANET.com
This association provides consumers practical advice on personal insurance buying through its national
outreach program.
National Association of Realtors
430 North Michigan Ave
Chicago, IL 60611-4087
312-329-8200
Toll free: 1-800-874-6500
Fax: 312-329-5960
www.realtor.org
NAR is the organization of real estate agents. They developing standards for effective and ethical real estate
business practices.
National Foundation for Credit Counseling (NFCC)
801 Roeder Rd., Suite 900
Silver Spring, MD 20910
Toll free: 1-800-388-2227
Fax: 301-589-8256
www.nfcc.org
The NFCC promotes the national agenda for financially responsible behavior and builds capacity for its
members to deliver the highest quality financial education and counseling services.
National Funeral Directors Association (NFDA)
13625 Bishop's Dr.
Brookfield, WI 53005-6607
262-789-1880
Toll free: 1-800-228-6332
E-mail: nfda@nfda.org
www.nfda.org
NFDA is a funeral service association. NFDA can help consumers make informed decisions about funeral
services and offers a third party dispute resolution program for complaints regarding funeral homes.
National Futures Association (NFA)
300 South Riverside Plaza, Suite 1800
Chicago, IL 60606-6615
312-781-1300
Toll free: 1-800-621-3570
Fax: 312-781-1467
E-mail: information@nfa.futures.org
www.nfa.futures.org
National Futures Association is the industrywide self-regulatory organization for the U.S. futures industry.
NFA's mission is to provide innovative and efficient regulatory programs and services that safeguard the
integrity of the derivatives markets. Consumers should contact NFA regarding any firm or individual who
solicits them for investments in futures, options on futures and foreign currency.
National Institute for Automotive Service Excellence (ASE)
101 Blue Seal Dr. SE, Suite 101
Leesburg, VA 20175
703-669-6600
Toll free: 1-888-273-8378
E-mail: webmaster@ase.com
www.ase.com
ASE is an independent, national nonprofit organization founded in 1972 to help improve the quality of
automotive service and repair through the voluntary testing and certification of automotive repair professionals.
More than 424,000 ASE-certified technicians work in dealerships, independent repair shops, service stations,
auto parts stores, fleets and schools. ASE publishes several consumer publications about auto
maintenance and repair.
National Turkey Federation
1225 New York Ave., NW Suite 400
Washington, DC 20005
202-898-0100
Fax: 202-898-0203
E-mail: info@turkeyfed.org
www.eatturkey.com
The National Turkey Federation is the national advocate for all segments of the turkey industry.
North American Consumer Protection Investigators
Attn: Anna Huddleston-Aycock
Pinellas County Dept. of Justice & Consumer Services
15251 Roosevelt Boulevard Suite 209
Clearwater, FL 33760
727-464-6200
Fax: 727-464-6129
www.nacpi.org
NACPI provides training and support for consumer protection investigators in government agencies at all
levels. NACPI does not investigate individual consumer complaints, but helps investigators share information
of mutual concern.
North American Securities Administrators Association, Inc.
750 1st St, NE, Suite 1140
Washington, DC 20002
202-737-0900
Fax: 202-783-3571
E-mail: info@nasaa.org
www.nasaa.org
NASAA is an international organization devoted to investor protection. NASAA is the voice of the 50 state
securities agencies responsible for grass-roots investor protection, investor education and efficient capital
formation.
Photo Marketing Association Internatonal
3000 Picture Place
Jackson, MI 49201
517-788-8100
Fax: 517-788-8371
E-mail: PMA_Information_Central@pmai.org
www.pmai.org
Membership: retailers of photo equipment, film and supplies; firms that develop and print film.
Soap and Detergent Association
1331 L Street NW, Suite 650
Washington, DC 20005
202-347-2900
Fax: 202-347-4110
E-mail: info@cleaning101.com
www.cleaning101.com
The Soap and Detergent Association is the premier nonprofit trade association dedicated to educating the
public about the relationship between good hygiene practices and good health. SDA offers free/low cost
practical information on hand hygiene, laundry, dish and surface care, food safety, poison prevention and
cleaning to control allergies and asthma.
Tire Industry Association
1532 Pointer Ridge Pl., Suite G
Bowie, MD 20716-1883
301-430-7280
Toll free: 1-800-876-8372
Fax: 301-430-7283
E-mail: info@tireindustry.org
www.tireindustry.org
Membership: independent tire dealers and retreaders.
Toy Industry Association Inc.
1115 Broadway, Suite 400
New York, NY 10010
212-675-1141
Fax: 212-633-1429
E-mail: info@toyassociation.org
www.toy-tia.org
www.toyinfo.org
Membership: North American toy manufacturers and importers.
United States Tour Operators Association (USTOA)
275 Madison Ave., Suite 2014
New York, NY 10016
212-599-6599
Fax: 212-599-6744
E-mail: information@ustoa.com
www.ustoa.com
USTOA is composed of companies whose tours and packages encompass the entire globe and who conduct
business in the U.S.
|
|
|
| |
