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State, County and City Government Consumer Protection Offices
State Offices
Illinois Office of the Attorney General- Carbondale
Consumer Fraud Bureau
1001 East Main St.
Carbondale, IL 62901
618-529-6400
Toll free: 1-800-243-0607 (Hotline)
TTY: 1-877-675-9339 (Toll free IL)
Fax: 618-529-6416
E-mail: ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov
Illinois Office of the Attorney General- Chicago
Consumer Fraud Bureau
100 West Randolph St., 12th Floor
Chicago, IL 60601
312-814-3000
Toll free: 1-800-386-5438 (IL)
TTY: 1-800-964-3013 (Toll free IL)
Fax: 312-814-2549
E-mail: ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov
Illinois Office of the Attorney General- Springfield
Consumer Fraud Bureau
500 South Second St.
Springfield, IL 62706
217-782-1090
Toll free: 1-800-243-0618 (IL)
TTY: 1-877-844-5461 (Toll free IL)
Fax: 217-782-1097
E-mail: ag_consumer@atg.state.il.us
www.illinoisattorneygeneral.gov
Governor's Office of Citizens Action
222 South College, Room 106
Springfield, IL 62706
217-782-0244
Toll free: 1-800-642-3112 (IL)
Fax: 217-524-4049
E-mail: governor@illinois.gov
www.illinois.gov
Regional Offices
Metro East Illinois Regional Office of Attorney General
201 West Pointe Dr., Suite 7
Belleville, IL 62226
618-236-8616
TTY: 618-236-8619
www.illinoisattorneygeneral.gov
Chicago West Regional Office of Attorney General
306 N. Pulaski Rd.
Chicago, IL 60624
773-265-8808
www.illinoisattorneygeneral.gov
Chicago South Regional Office of the Attorney General
7906 S. Cottage Grove Ave.
Chicago, IL 60619
773-488-2600
www.illinoisattorneygeneral.gov
West Central Illinois Regional Office of the Attorney General
628 Maine St
Quincy, IL 62301
217-223-2221
TTY: 217-223-2254
www.illinoisattorneygeneral.gov
Northern Illinois Regional Office of the Attorney General
Zeke Giorgi Center
200 S. Wyman St., Suite 307
Rockford, IL 61101
815-967-3883
TTY: 815-967-3891
www.illinoisattorneygeneral.gov
East Central Illinois Regional Office of Attorney General
1776 E. Washington St.
Urbana, IL 61802
217-278-3366
TTY: 217-278-3391
www.illinoisattorneygeneral.gov
County Offices
Cook County State Attorney's Office
Consumer Fraud Division
69 West Washington, Suite 3130
Chicago, IL 60602
312-603-8600
312-603-8700 (Consumer Line)
Fax: 312-603-9830
E-mail: consumer@cookcountygov.com.
www.statesattorney.org/index2/consumer_fraud.html
City Offices
Chicago Department of Consumer Services
50 West Washington
Richard J. Daley Center, Room 208
Chicago, IL 60602
312-744-4006
TTY: 312-742-8705
Fax: 312-744-9089
www.cityofchicago.org/ConsumerServices
City of Des Plaines Consumer Protection Office
1420 Miner St., Suite 401
Des Plaines, IL 60016
847-391-5303
Fax: 847-391-5378
E-mail: consumerprotection@desplaines.org
www.desplaines.org
State Banking Authorities
Division of Banks and Real Estate
122 S. Michigan Ave., Suite 1900
Chicago, IL 60603
312-793-3000
Toll free: 1-877-793-3470
TTY: 312-793-0291
Fax: 312-793-7097
www.idfpr.com
State Insurance Regulators
Division of Insurance- Chicago
Department of Financial and Professional Regulation
100 W. Randolph St., Suite 9-301
Chicago, IL 60601-3395
312-814-2427
TTY: 312-814-2603
Fax: 312-814-5416
E-mail: director@ins.state.il.us
www.insurance.illinois.gov
Division of Insurance- Springfield
Department of Financial and Professional Regulation
320 W. Washington St.
Springfield, IL 62767-0001
217-782-4515
Toll free: 1-877-527-9431 (Office of Consumer Health Insurance)
Toll free: 1-866-445-5364 (Consumer Assistance Hotline)
TTY: 217-524-4872
Fax: 217-782-5020 or 217-558-2083 (Complaints)
E-mail: director@ins.state.il.us
www.insurance.illinois.gov
State Securities Administrators
Securities Department
Secretary of State
300 W. Jefferson St, Suite 300A
Springfield, IL 62702
217-782-2256
Toll free: 1-800-628-7937 (IL)
Fax: 217-782-8876
www.sos.state.il.us
State Utility Commissions
Commerce Commission
Consumer Affairs
527 East Capitol Ave.
Springfield, IL 62701
217-782-2024
Toll free: 1-800-524-0795 (IL)
TTY: 1-800-858-9277 (Toll free)
Fax: 217-782-1042
www.icc.illinois.gov
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